Data & AI

AI features that hold up outside the demo.

We build the unglamorous parts that make AI products work: retrieval quality, evaluation harnesses, guardrails, cost control, and inference infrastructure that does not fall over on launch day.

What we build

Inside ML & AI Engineering.

01

LLM product features

Assistants, extraction, summarisation and agents wired into real workflows.

02

Retrieval (RAG)

Chunking strategy, hybrid search, reranking, and citation-grade grounding.

03

Evaluation

Golden sets, offline evals, online A/B, and regression gates in CI.

04

Classical ML

Forecasting, ranking, churn, fraud and pricing models with monitored drift.

05

MLOps

Feature stores, model registries, reproducible training, and safe rollouts.

06

Inference infrastructure

GPU capacity planning, batching, caching, and token cost governance.

The stack

Tools we actually use in production.

Modelling

  • PyTorch
  • scikit-learn
  • XGBoost
  • Hugging Face
  • LightGBM

LLM tooling

  • OpenAI
  • Anthropic
  • Gemini
  • LangGraph
  • LlamaIndex
  • vLLM

Retrieval

  • pgvector
  • Pinecone
  • Qdrant
  • OpenSearch
  • Cohere Rerank

Ops & evals

  • MLflow
  • Weights & Biases
  • Ragas
  • LangSmith
  • Kubeflow
  • Airflow
Comparison

How to make a model fit your domain

Most teams reach for fine-tuning far too early. We escalate only when the cheaper option measurably fails.

OptionStrengthTrade-offChoose it when
PromptingImmediate, cheap, easy to iterate and revert.Context limits; behaviour drifts when the model changes.First attempt at nearly every use case.
RAGGrounds answers in your data with citations and freshness.Retrieval quality becomes the product; adds infrastructure.Knowledge-heavy assistants and support automation.
Fine-tuningLocks in tone, format and narrow-task accuracy.Needs labelled data and repeats with every base-model upgrade.Stable, high-volume tasks where output format matters.
Self-hosted open modelsData residency, predictable unit cost at scale.GPU operations and evaluation burden move to you.Regulated data or very high sustained volume.
Advantages
  • Evaluation-first delivery turns AI from a gamble into an engineering process.
  • Model-agnostic architecture lets you swap providers as prices drop.
  • Cost and latency budgets are designed in, not discovered in the invoice.
Honest trade-offs
  • Non-deterministic output demands new QA and support practices.
  • Quality plateaus without labelled data and honest evals.
  • Provider roadmaps move fast — expect quarterly re-tuning.
How we staff it

The people we put on this.

ML engineer

Experience

5+ yrs

Ramp

1 week

Applied AI / LLM engineer

Experience

4+ yrs

Ramp

3–5 days

MLOps engineer

Experience

6+ yrs

Ramp

1–2 weeks

Data scientist

Experience

5+ yrs

Ramp

1 week

Need ML & AI Engineering on your roadmap?

Tell us the outcome you want. We come back with a shortlist in about 48 hours and a squad shape that fits.

Start a brief